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Scope of Service

Here are a few of the tasks that we can help you with:

  • Backup your site
  • Check Google indexing
  • Check page size and load time
  • Clean up malware
  • Clean up spam
  • Configure a plugin
  • Create a child theme
  • Create backups
  • Fix your white screen of death
  • Fix issues after a WordPress core update
  • Help with templates
  • Improve your site security
  • Improve your site speed
  • Install a caching plugin
  • Install a comment system
  • Install a plugin
  • Install a favicon
  • Make changes to the header, sidebar, and other sections of the site
  • Optimize images
  • Prevent spam
  • Recommend a plugin
  • Recover a hacked site
  • Setup redirects
  • Solve alignment issues
  • Tweak your CSS
  • Update a plugin
  • Update your theme
  • Upgrade WordPress core

Here are the tasks that are outside of our scope of service:

  • Add custom functionality to a plugin
  • Add individual products for WooCommerce
  • Boost page ranks
  • Build a new site
  • Building site backlinks
  • Configure DNS
  • Configure SSL
  • Configure a new theme
  • Consulting
  • Create a Google Plus business listing
  • Create a plugin
  • Create images
  • Create page templates in LeadPages
  • Design
  • Fix WooCommerce extension bugs and conflicts
  • Increasing site traffic
  • Make your site mobile responsive
  • Multisite support
  • Paid marketing
  • Payment gateway configuration
  • Phone support
  • Recommend a theme
  • Remove theme customizations
  • Research previous theme customizations
  • Resolve WooCommerce conflict with theme
  • SEO
  • Set up email accounts
  • Set up a new theme
  • Set up a theme for specific pages
  • Site migration between hosts
  • Sites hosted by WordPress.com
  • Staging sites require a separate subscription (unless via WPEngine)
  • Transfer a non-WP site to WordPress
  • Update a highly customized theme
  • Update customized WooCommerce
  • VA tasks (creating, updating and posting content)

If you don’t see your task listed here, chat live with us below to ask if we can help you with your problem.

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